Partner Survey We would like to hear your opinion! Partnerumfrage_EN_2024_Januar Newsletter Dear Partner, We are very interested in finding out what you think about our products and services and how we can support you in selling our products in your home market. Therefore, we kindly ask each partner to complete this short survey. The results will help us to continuously improve our products, services, and the way we support you as a valued partner.The survey should take approximately 5-10 minutes to complete. We greatly appreciate your time and insights!Enjoy! In which country are you located?What´s the name of your company?Your first name:Your surname:Your e-mail addressWe sell devices of the following product groups: Voltage Regulation Low Voltag Regulation Power Quality Mobile Power Quality System Power Quality Services Earth Fault Compensation Current Injection Earth Fault DetectionHow did you A. Eberle draw your attention to its products? Fair Website Google-/Internet-Search Recommendation Other: (Text field appears after selection) Other:Which communication channels do you use? E-Mail Telephone Videoconference Personal Contact Social Media Fairs Other: (Text field appears after selection) Other:How do you stay updated about A. Eberle and its products? E-Mail Personal Contact with Employees Newsletter Website Social Media Other: (Text field appears after selection) Other:What benefits do you promise yourself selling A. Eberle's products:What is your approach if you need A. Eberle's support for sales process?What are barriers to sell A. Eberle's products?Where do you see potential of improvement at A. Eberle?Please name two reasons for your success/failure in the past two years selling A. Eberle products:Do you have anything else, you would like to mention?A. Eberle provides its services at the time it promises to do so.Comments on time arrangements with A. Eberle?The delivery time of A. Eberle's products is adequate.Comments on our delivery time?Time arrangements are clearly communicated by A. Eberle's employees.Comments on the clarity of communication with A. Eberle?A. Eberle's employees are easy to reach...via email:via telephone:Comments on the availability of employees?A. Eberle's employees are helping fast and reliable if I have a question.Comments on the helpfulness of employees?Information about products and product novelties are easy to reach for me.Comments on the findability of information on products/new products?Contact information are easy to find.Comments on the findability of contact options?A. Eberle meets customer requirements during the business process. (Product adaptation, Commercial & Technical Processing)Comments on A. Eberle meeting customer requirements during business process?WebsiteProduct documentation is easy to find/download.Software is easy to find/download.Comments on the website?The order process is fast and uncomplicated.Comments on order processing?I would describe the communications with A. Eberle's employees as output- and goal-oriented.Comments on the solution-orientation of our employees?I would describe the operation of A. Eberle's products with the provided information (manual or workshops) as simple.Comments on the usability of the products?A. Eberle's employees are always friendly.Comments on the friendliness of the staff?A. Eberle's products meet all required quality standards.Comments on the quality of the products?A. Eberle's products have an adequate guarantee/warranty.Comments on the guarantee/warranty of the products?A. Eberle's pricing is clear.Comments on the clarity of the price structure?A. Eberle's quotations are clear and understandable.Comments on quotations?A. Eberle's products have an appropriate price-performance ratio.Comments on the price-performance ratio of the products?The prices for A. Eberle's products are adequate in comparison to competitors.Comments on product prices in a market comparison?A. Eberle's products are technically up to date.Comments on the technical up-to-dateness of the products?A. Eberle's products are visually appealing.Comments on the appearance of the products?A. Eberle's products meet the market needs regarding the range of functions.Comments on the functional scope of the products?I would describe the quality and extent of the product documentation as appropriate.Comments on the quality of the product documentation?A. Eberle's employees are keen to find the best solution for me.Comments on the helpfulness of employees?And finally, are there any other requests/suggestions/wishes you would like to share with us?Please click "Send" to complete our Partner Survey. Thank you very much for participating! Your insights are vital in our quest to steadily improve and ensure we offer you the optimal environment for meeting your sales goals with A. Eberle products. Should you have any additional queries, feel free to write to us at sales@a-eberle.de.Send
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